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Return Policy

We stand behind our products and want you to love them, too. But sometimes things don’t always work out and we understand that. So, we will work with you to make your return a quick and easy process!

Note: We only offer store credit for returns. We do not issue refunds to the original method of payment.

What is your return policy?

  • We accept returns of unworn, unwashed items with original tags still attached for store credit.
  • Your return must be postmarked within 14 calendar days from the day you received the item(s) to be eligible for store credit. 
  • The item(s) may only be returned for store credit and you can then use the credit to purchase a new item or exchange for a different size/color.
  • The customer is responsible for all shipping costs on returns and exchanges.
  • Shipping charges are not refundable.
  • Items that cannot be returned, refunded, or exchanged include:
    - All accessories (headbands, scarves, hats, etc.)
    - All jewelry (earrings, necklaces, etc.)
    - All intimates and bodysuits
    - All sale items (ALL SALE ITEMS ARE FINAL.)
  • If item(s) are sent back past the 14-day period, the buyer will be contacted to have the item(s) sent back to them and is responsible for the return postage.
  • We will not accept items that have clearly been worn, have deodorant or makeup stains, have perfume or other scents. If this happens to your return, we will ship the item(s) back to you and charge you the additional shipping cost.

How do I send my return back?

Review the return policy to make sure your return meets the criteria. 

Download this form and email the completed form to support@somethingsimpleboutique.com. Once your return is approved, ship your item(s) back. Securely and neatly package your items. Do not staple the bag. Include a copy of your receipt and the completed return form in the package.

We do not cover return shipping costs. Please obtain a tracking number for the package. We are not responsible for any lost or damaged packages being sent back to us.

SEND RETURNS BACK TO:

Something Simple Boutique
PO BOX 832
Mokena, IL 60448

Note: We will refuse any packages that are sent to us without prior contact and an approved form. 

Can I return anything?

No, we do not accept returns or exchanges for the following: 

  • Items that cannot be returned, refunded, or exchanged include:
  • All accessories (headbands, scarves, etc.)
  • All jewelry (earrings, necklaces, etc.)
  • All intimates and bodysuits
  • All sale items

Can I return an item if it’s past the 14-day period?

Unfortunately, we cannot accept clothing past the 14-day return period. Your return must be postmarked within 14 calendar days from the day you received the item(s) to be eligible for store credit. If items are sent to us without approval past the return period, the customer will be required to pay the return postage for the items to be sent back. 

Can I exchange an item for a different size?

Yes, absolutely! If you want to exchange an item for a different size it will be treated as a return. Follow the return policy rules and you will be issued store credit via a digital gift card. You can then place a new order for the desired size using your store credit.

What if I receive a damaged item?

If an item is damaged, you must report it within 3 days of receiving the item. Email us at support@somethingsimpleboutique.com so we can rectify the issue. If it is past that time, we will not accept the return.    

How will I receive my store credit?

After we receive your item(s) and accept your return, we will process your store credit. This will take up to 2–3 business days. You will then receive an email with a digital gift card. It will not include the cost for shipping from your original purchase.                                                                                                  

For any questions, please contact support@somethingsimpleboutique.com.